Evaluating User-Centric Design in EHR Systems: A Comparative Study

چکیده

This study presents a comprehensive evaluation of user-centric design principles in Electronic Health Record (EHR) systems, emphasizing their impact on usability, efficiency, and user satisfaction. EHR systems are pivotal in modern healthcare, serving as the backbone for clinical documentation, patient management, and decision support. Despite their critical role, many EHR systems have been criticized for poor usability, leading to clinician dissatisfaction and workflow inefficiencies. This research aims to identify and analyze key user-centric design features that enhance the overall user experience and improve clinical outcomes.

The methodology involves a comparative analysis of multiple EHR systems, assessing them against a set of predefined user-centric criteria derived from established human-computer interaction (HCI) principles. These criteria include intuitiveness, responsiveness, customization, and accessibility. A mixed-methods approach was employed, incorporating both quantitative surveys and qualitative interviews with healthcare professionals across diverse clinical settings. The data collected were analyzed using statistical tools to determine the correlation between user-centric design features and user satisfaction metrics.

Preliminary findings suggest that EHR systems incorporating adaptive interfaces, streamlined navigation, and comprehensive training modules significantly outperform traditional systems in terms of user satisfaction and task efficiency. Furthermore, systems that offer personalization options and support seamless integration with other healthcare technologies tend to facilitate better clinical workflows and reduce cognitive overload for users. These results underscore the necessity for ongoing user-centered design improvements in EHR systems to enhance their functionality and acceptance among healthcare providers.

The implications of this study are profound, highlighting the critical need for healthcare IT developers to prioritize user-centric design in the development of EHR systems. By aligning system capabilities with the practical needs of healthcare professionals, EHR systems can become more effective tools in delivering high-quality patient care and improving overall health system performance. The findings provide valuable insights for policymakers, designers, and healthcare administrators striving to implement effective EHR solutions.